trisbdc.neoserra.comNeoserra • California CSUF-SBDC

User name : Password : English • Español • Français Forgot password? Public Notices Oct 1, 2019 New Language to 641 The 641 now includes new language required by SBA. The electronic 641 has been updated as well as the paper forms which you can find by going to ViewDashboard and on the right hand side locating the documents. The Request for Counseling documents for both Traditional and Tech SBDC’s have been revised as of 10/1/19. Please contact Katrina Smith at kmpayne@fullerton.edu with any questions. Thank you! Sep 23, 2019 OCIE SBDC Initial Client Checklist Hello OCIE SBDC, Uploaded into the Documents Section of Neoserra you will find a PDF titled "Initial Client Checklist." This is a checklist for Consultants to utilize to assist with the Assessment, Assistance provided in the initial session, and Neoserra reminders. This is NOT a Mandatory form to utilize but a tool to assist with all the requirements for intaking and consulting a client for their 1st session. Please don’t hesitate to contact me with any questions. Thanks, Katrina Smith kmpayne@fullerton.edu Aug 27, 2019 OCIE SBDC Consultant Toolbox Good morning, The Internal Advisory Board has created an OCIE SBDC Consultant Toolbox. The consultant toolbox is a great resource for our team of consultants who are in the lookout for resources to help them assist their clients successfully. The toolbox includes templates, agreements, plans and information to be used as our team of consultants are working hard to help our entrepreneurs and business owners. The main categories of resources included in the toolbox include start-ups, marketing, sales, leases, entity formation, and more. Please refer to the ToolBox Directory for a guide on how to navigate the toolbox. The link to the toolbox can be found by going to ViewDashboard and then Knowledge Base. For questions, please reach out to Katrina Payne Smith at kmpayne@fullerton.edu Thank you, Katrina Smith Associate Director kmpayne@fullerton.edu 714.451.5230 Jun 14, 2019 EI Handbook Please find the most up to date EI Handbook with the new CY2019 definitions uploaded to the documents in Neoserra. Go to ViewDashboard and on the right hand side you will see all pertinent network documents. For any questions, please don’t hesitate to contact me at kmpayne@fullerton.edu Mar 5, 2019 Milestone Integrity Policy & Metric Achieved Uploaded to the Documents under ViewDashboard, a new document outlines the Milestone Integrity Policy and how to enter a "Metric Achieved Session." This document contains the Milestone Integrity Policy flowchart as seen in your Economic Impact (EI) Handout as well as screenshots on how to enter a Metric Achieved Session. If you have any questions, please contact Katrina Smith at kmpayne@fullerton.edu. Feb 26, 2019 New Client Filter for all Consultants & Directors- 30 Days Out A new client filter has been added to everyone called "30 Days Out (Name)". This filter can be found by going to ViewClients, then Filter"30 days out (Name)". Find your name to identify all of the clients that have not had a session in the last 30 days. This filter can help identify any clients that might need follow up or scheduling for the ext session. In depth instructions for this can be found on ViewDashboard under Documents on the right hand side called "Managing 30 Days Out Clients." Screenshots are provided. Any questions, please contact Katrina Smith at kmpayne@fullerton.edu Feb 4, 2019 Updated Economic Impact Letter The Economic Impact Letter has been updated as of 2/4/19. Please go to ViewDashboard and you will see the list of pertinent Documents on your right hand side. This new EIL has the media release statement added to the form. This media release statement is used for submitting success stories (either Consultant submission or Director submission). Clients should initial this box when completing the EIL. Please contact Katrina Smith at kmpayne@fullerton.edu if you have any questions. Jan 17, 2019 OCIE SBDC Consultant Handbook 2019 revised 1/17/19 An updated version of the OCIE SBDC Consultant Handbook has been uploaded to the documents. Please go to ViewDashboard and on the right hand side you will see Documents. The updated sections including the new goals for the 2019 program year are highlighted in yellow. There is also a new Professional Development Policy that outlines how to request and document professional development opportunities. Please contact me if you have any questions at kmpayne@fullerton.edu. © 2012-2020 OutreachSystems. All rights...